Terms and Conditions

1. Privacy Policy

We take your privacy seriously. Our Privacy Policy explains how we collect, use, and share information — including the fact that files you process with the Metadata Cleaner never leave your device. Please review it.

2. Eligibility

You must be at least eighteen (18) years old to create an account and use our Services. If you agree to these Terms on behalf of an organization, you represent that you are authorized to bind that organization, and "you" will refer to it.

3. The Services

Skrubly provides two tools: (a) a TikTok video downloader, which retrieves a copy of a publicly available video from a link you provide, without the visual watermark; and (b) a Metadata Cleaner, which removes hidden metadata (EXIF, GPS, XMP, C2PA/AI content credentials, and similar) from images and videos, entirely within your browser.

The Services depend in part on third-party platforms (including TikTok) that may change without notice. We do not guarantee that any particular video can be downloaded or that the Services will be uninterrupted.

4. License to use the Services

Subject to your compliance with these Terms and applicable law, we grant you a non-exclusive, non-sublicensable, revocable, non-transferable, limited license to access and use the Services. This license does not allow you to reproduce, copy, modify, resell, scrape, or otherwise exploit any portion of the Services without our prior written consent. All rights not expressly granted are reserved by the Company.

5. Your account

To access certain features you must register an account ("Account"). You represent that all information you provide is current, complete, and accurate, and that you will keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activity under your Account. Notify us immediately of any unauthorized use.

If we suspect a breach of your Account security or a violation of these Terms, we may refuse access, suspend, or terminate the Account and take any other action we deem necessary.

6. Your content and your responsibility

You are solely responsible for the content you download, process, clean, or share using the Services ("Content"). Skrubly is a neutral tool: we do not host, review, own, or claim any rights over your Content, and — in the case of the Metadata Cleaner — we never even receive it.

When you use the Services, you represent and warrant that: you own the Content or have the necessary rights, licenses, and permissions to use it; your use does not infringe the intellectual property, privacy, or publicity rights of any third party; your use complies with the terms of the source platform (including TikTok's Terms of Service); and your use complies with all applicable laws, including copyright law.

Downloading a video does not transfer any ownership or license to you. Respect creators: obtain permission before reusing someone else's work commercially. Fair use / private copy exceptions vary by country and are your responsibility to assess.

You must not use the Services to: infringe intellectual property; harass, stalk, or harm others; process content that is illegal, defamatory, or obscene; violate any law or regulation; or remove attribution/metadata with fraudulent intent (e.g. to misrepresent authorship of AI-generated or copyrighted material).

7. Restrictions on the Services

You agree not to: provide false information or create accounts without authorization; share, resell, or provide your Account to third parties; access data not intended for you; probe, scan, or test the vulnerability of the Services without authorization; interfere with other users' use of the Services; introduce malware; use automated tools (bots, scrapers, spiders) to access the Services or harvest data; attempt to reverse-engineer, decompile, or derive the source code of the Services; circumvent free-tier limits (e.g. by creating multiple accounts); or use the Services to build a competing product.

We reserve the right to terminate your Account for violating any of these restrictions or any applicable law.

8. Fees, subscriptions, and billing

Free tier. You may use each tool 3 times for free, without a payment method.

Free trial. Continued use requires a subscription, which begins with a 3-day free trial. You will not be charged during the trial. Payment details are collected at trial start to enable a seamless transition, but no amount is charged until the trial ends.

Auto-renewal. IF YOU DO NOT CANCEL BEFORE THE END OF THE 3-DAY TRIAL, YOUR SUBSCRIPTION STARTS AUTOMATICALLY AND YOUR PAYMENT METHOD IS CHARGED €39 FOR ONE (1) YEAR OF ACCESS. The subscription then renews automatically each year at the then-current price unless cancelled before the renewal date. We will send you a reminder email before the trial ends and before each renewal.

Payments are processed by Lemon Squeezy, LLC as Merchant of Record; their terms apply to the payment transaction. Prices may be shown in your local currency and may include VAT or sales tax, which Lemon Squeezy collects and remits where applicable.

We may change subscription prices; we will notify you in advance with sufficient time to cancel before any increase applies to you.

Immediate performance. By starting the trial or purchasing a subscription you expressly consent to the Services being available to you immediately, and acknowledge that — where permitted by EU consumer law — you thereby lose the 14-day right of withdrawal once performance has begun. This does not limit our voluntary refund policy (see the Refunds & Cancellation policy).

9. Cancellation

You can cancel your trial or subscription at any time, in one click, from your account settings, or by emailing hello@skrubly.com from your registered email address. Cancellation stops future charges; you keep access until the end of the period already paid (or the trial). See our Refunds & Cancellation policy for full details.

10. Intellectual property

Skrubly, the Skrubly logo, the skrubly.com website, and all Company-created content and materials available through the Services (collectively, "Company IP") — excluding your Content — are the property of the Company or its licensors. Except as expressly provided in these Terms, nothing grants you any right, title, or interest in the Company IP.

11. Copyright complaints (DMCA / EU notice-and-takedown)

We respect intellectual property rights. If you believe the Services have been used to infringe your copyright, email hello@skrubly.com with the subject "Copyright Notice" and include: (a) identification of the copyrighted work; (b) enough information to locate the allegedly infringing use; (c) your name, address, and email; (d) a good-faith statement that the use is not authorized by the copyright owner or the law; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on the owner's behalf; and (f) your physical or electronic signature. We will respond to compliant notices as required under applicable law, including the DMCA and the EU Digital Services Act.

Note that Skrubly does not host user content — videos are retrieved from the source platform at the user's request and files cleaned with the Metadata Cleaner never reach our servers — so takedown requests may need to be directed at the source platform where the content is hosted.

12. Third-party websites and services

The Services may link to or interoperate with third-party websites and services (including TikTok, our payment provider, and the third-party download provider). We do not control and are not responsible for their content, policies, or performance, and we do not endorse them. Your use of third-party services is at your own risk and subject to their terms.

13. Term and termination

These Terms apply from the moment you first use the Services and remain in effect until terminated. You may terminate at any time by deleting your Account and ceasing to use the Services. We may suspend or terminate these Terms, your Account, and your access at any time, including for suspected violation of these Terms or applicable law, or upon discontinuation of the Services.

Upon termination, your license ends and you must cease using the Services. Sections that by their nature survive termination (including intellectual property, indemnification, disclaimers, limitation of liability, and dispute resolution) survive. Except as set out in the Refunds & Cancellation policy or required by law, fees already paid are not refunded upon termination.

14. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless the Company and its owners, officers, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of: (a) your use of the Services; (b) your Content, including any claim that content you downloaded, cleaned, or shared infringes third-party rights; or (c) your violation of these Terms or any applicable law.

15. Disclaimers and limitation of liability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY PARTICULAR VIDEO WILL REMAIN DOWNLOADABLE, OR THAT METADATA REMOVAL WILL BE COMPLETE FOR EVERY FILE FORMAT IN EVERY CASE.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, REGARDLESS OF FORESEEABILITY. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF €100 OR THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including mandatory consumer rights in your country of residence. If you are an EU consumer, you benefit from the mandatory protections of the law of your country of residence.

16. Governing law and disputes

These Terms are governed by the laws of Spain, without prejudice to mandatory consumer protections of your country of residence. Any disputes shall be submitted to the courts of Barcelona, Spain, except where consumer law grants you the right to litigate in the courts of your own domicile.

Before starting any legal action, please contact us at hello@skrubly.com — our team resolves the vast majority of concerns informally and in good faith. EU consumers may also use the European Commission's Online Dispute Resolution platform (ec.europa.eu/consumers/odr).

17. Modifications

We may revise these Terms from time to time to reflect changes in law, regulation, or our Services. If we do, we will post the updated Terms with a new "Last updated" date and, for material changes, provide notice on the website or by email. Continued use of the Services after changes take effect constitutes acceptance. If you do not agree, cancel your Account and stop using the Services before the updated Terms become effective.

18. Miscellaneous

These Terms, together with the Privacy Policy and Refunds & Cancellation policy, constitute the entire agreement between you and the Company regarding the Services and supersede any prior agreements. These Terms do not create any agency, partnership, or joint venture. Use of the Services constitutes consent to receive service communications from us by email. Neither party is liable for events beyond its reasonable control (force majeure). If any provision of these Terms is held invalid or unenforceable, the remainder continues in full force.

19. Contact us

Email: hello@skrubly.com.